Account & Teams

Team Management

Manage your organization's team settings, invite members, and control access.

Access team management by navigating to Organization Settings → Team from your dashboard sidebar.

General Team Settings

Configure your organization's basic team information and settings.

About You (Organization Owner)

Your profile information as it appears to team members:

  • Name: Your display name (e.g., "James")
  • Username: Your unique identifier (e.g., "james123")

Click the edit icon next to your name or username to modify

Make your changes and save

Changes will be reflected across the organization

Role Permissions Reference

RolePermissions
Owner

Complete control over organization settings, billing management, add/remove all members, create/modify/delete any project, cannot be removed by other members

Admin

Create/manage projects, invite/manage team members (excluding Owner), configure organization settings, cannot access billing or remove Owner

Member

Access assigned projects only, create/manage content within permitted projects, cannot create projects or manage organization settings

Security Best Practices

Access Management

  • Review team member access quarterly
  • Remove inactive or departed team members
  • Audit role assignments for appropriateness
  • Use specific usernames for invitations
  • Follow the principle of least privilege

Managing Project Access

Navigate to the specific project settings

Go to Project Settings → Team

Add team members to the project with appropriate roles

Important

Organization-level permissions can override project-level permissions. An organization Admin can access any project, regardless of project-specific role assignments.

Troubleshooting

Invitation Issues

  • Username isn't found: Verify exact spelling and confirm the user has RIXL account
  • Pending invitations: Check notifications, resend if necessary
  • Role changes not taking effect: Allow time to propagate, try logging out/in

Access Problems

  • Member can't access projects: Verify organization role and project permissions
  • Admin limitations: Some features are Owner-only (billing, organization deletion)