Membership Management

Manage your participation in organizations, view your roles and permissions, and control your collaborative access across RIXL.

Current Organization Memberships

View all organizations you belong to and your role within each.

Membership Overview

Your membership dashboard displays:

Organization Name: The name of each organization you belong
Your Role: Your specific role (Owner, Admin, Member)
Join Date: When you became a member
Status: Active, pending, or any restrictions

Review your current organization memberships in the table

Click View Details next to any organization to see:

Your specific permissions
Team members and their roles
Organization projects you can access

Use Manage for organizations where you have admin privileges

Understanding Roles

Organization-Level Roles

Owner

Full control of everything. Manages billing, adds/removes anyone, and controls all projects.

Billing and subscription management
Add/remove any team member
Create and delete projects
Change organization settings

Admin

Creates and manages projects. Invites team members and configures settings.

Create and manage projects
Invite team members
Configure project settings
View usage analytics

Member

Works on assigned projects only. Can create content but can't manage the organization.

Access assigned projects
Upload and manage media
Create content within projects
View project analytics

Project-Level Permissions

Within each project, you may have additional specific permissions:

Media Upload: Create and upload new content
Media Management: Edit and delete existing content
Feed Management: Create and configure content feeds
Analytics Access: View project performance data
Settings Access: Modify project configuration

Managing Your Memberships

Changing Your Role

Only organization Owners and Admins can modify member roles. Contact your organization administrator if you need different permissions.

Leaving an Organization

Navigate to the organization you want to leave

Click Leave Organization in the membership actions

Confirm your decision:

Review what access you'll lose
Consider transferring any personal projects
Confirm with organization administrators if needed

Before Leaving

Owners: Transfer ownership before leaving
Active Projects: Complete or transfer any critical work
Billing Access: Ensure continuity for paid plans

Membership Notifications

Control how you receive updates about your memberships:

Role Changes: Notifications when your permissions are modified
New Projects: Alerts when you're added to projects
Team Updates: Member additions, removals, and role changes
Organization News: Important announcements and policy changes

Notification Settings

Go to Membership → Notification Preferences

Configure notification methods:

Email notifications
In-app notifications
Project-specific alerts

Set frequency preferences:

Immediate alerts
Daily summaries
Weekly digests

Membership Activity

Recent Activity

Track your recent membership-related activities:

Project access changes
New organization invitations
Role modifications
Team collaborations

Access History

View your access patterns:

Organizations joined and left
Role changes over time
Project assignments
Permission modifications

Regular review of your membership activity helps ensure you have appropriate access levels and can identify any unauthorized changes.

Troubleshooting Membership Issues

Common Issues

Can't access a project:

Verify your organization membership status
Check project-specific permissions
Contact your organization admin

Missing permissions:

Review your current role
Check if permissions were recently changed
Request access from organization owners/admins

Organization not appearing:

Check pending invitations
Verify email address match
Contact the organization administrator

Invitations - Manage pending organization invites
Organizations - Create and manage organizations
General Settings - Update profile information